r788 Privacy Policy

1Introduction

r788 ("r788", "we", "us", "our") operates the online gaming and sports betting platform accessible at r788.vip. This Privacy Policy explains how r788 collects, processes, stores, transfers, and protects personal data in connection with the services it provides. It applies to all individuals who access or use the r788 platform, including registered players and visitors to the website.

By registering an account at r788 or using any service on the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not register an account or use the r788 platform.

r788 is committed to handling your personal data with care and in compliance with applicable data protection laws and principles. We review and update this Privacy Policy periodically; the current version is always published at r788.vip/privacy-policy with its effective date displayed.

2Personal Data We Collect

r788 collects personal data from you in the following categories:

• Registration data: full name, date of birth, email address, username, and password (stored in hashed form).
• Identity verification data: copies of government-issued identification documents (such as a CNIC, passport, or driving licence), proof of address, and — where applicable — source of funds documentation required to comply with anti-money laundering obligations.
• Financial data: PKR transaction records including deposit amounts, withdrawal requests, payment method identifiers (e.g. JazzCash account reference or bank account details), and transaction timestamps. r788 does not store full card numbers; card processing is handled by PCI-DSS compliant payment processors.
• Gaming data: game history, bet records, session duration, wager amounts, and balance movements within your r788 account.
• Device and technical data: IP address, browser type and version, operating system, device identifiers, and pages accessed on r788.vip. This data is collected automatically when you access the platform.
• Communications data: records of your interactions with r788 customer support, including live chat transcripts and email correspondence.
• Responsible gaming data: any deposit limits, cooling-off periods, or self-exclusion instructions you have submitted through your r788 account settings.

3How We Use Your Personal Data

r788 processes your personal data for the following purposes, each of which has a lawful basis:

• Account management and service delivery: to create and maintain your r788 account, process PKR deposits and withdrawals, settle bets, distribute winnings, and provide customer support.
• Identity verification and fraud prevention: to verify your age (18+ requirement), confirm your identity, prevent unauthorised account access, and detect and investigate fraudulent or irregular activity.
• Legal and regulatory compliance: to fulfil obligations under applicable anti-money laundering legislation, retain transaction records for the legally required period, and respond to lawful requests from competent authorities.
• Responsible gaming: to apply and enforce deposit limits, cooling-off periods, and self-exclusion instructions you have activated, and to identify and act upon indicators of problem gambling behaviour where required by our responsible gaming policies.
• Platform improvement and security: to monitor platform performance, investigate and resolve technical issues, and analyse aggregated usage patterns to improve the r788 user experience.
• Marketing communications: to send you information about r788 promotions, bonuses, and new features, where you have consented to receiving such communications. You may withdraw this consent at any time by contacting r788 support.

4Sharing of Personal Data

r788 does not sell, rent, or trade personal data to third parties for marketing purposes. We may share your personal data with the following categories of third parties only to the extent necessary to deliver our services or to comply with legal obligations:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard processors, Skrill, Neteller, and USDT processing services — solely to facilitate your PKR deposits and withdrawals.
• Game software providers: licensed third-party game studios whose titles are available on the r788 platform — limited to the game session data required to operate the game.
• Identity verification services: third-party KYC providers used to verify the accuracy of identity documents submitted during account verification.
• Legal authorities: government bodies, regulators, or law enforcement agencies where r788 is required by law to disclose personal data, including in connection with anti-money laundering investigations.
• IT and infrastructure service providers: hosting, security, and customer support platform providers who process data on r788's behalf under data processing agreements that bind them to handle data only on r788's instructions.

5Data Retention

r788 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity verification data is retained for the duration of your active account and for a minimum of five years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Financial transaction records are retained for a minimum of five years from the date of the transaction.
• Customer support communications are retained for a period of three years from the date of the interaction.
• Marketing consent records are retained until consent is withdrawn and for a reasonable period thereafter as evidence of the consent history.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with an identified individual.

6Cookies and Tracking Technologies

r788.vip uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies used are:

• Essential cookies: required for the platform to function, including session management, r788 login authentication, and security features. These cannot be disabled without preventing the platform from operating correctly.
• Performance cookies: used to collect anonymised data on how players interact with the platform — such as pages visited and session duration — for the purpose of improving platform performance and user experience.

r788 does not use advertising cookies, behavioural tracking cookies, or third-party social media tracking pixels. You can manage cookie preferences through your browser settings. Blocking essential cookies will impair your ability to use the r788 platform, including the r788 login function.

7Data Security

r788 implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL encryption for all data in transit, encrypted storage of sensitive data at rest, access controls that restrict employee access to personal data on a need-to-know basis, and regular security assessments of our platform and infrastructure.

Notwithstanding these measures, no system is entirely immune from security incidents. In the event of a data breach that is likely to result in a high risk to the rights and freedoms of affected players, r788 will notify affected players without undue delay in accordance with applicable notification obligations.

8Your Rights

Subject to applicable law, you have the following rights in relation to the personal data r788 holds about you:

• Right of access: to request a copy of the personal data r788 holds about you.
• Right to rectification: to request correction of inaccurate or incomplete personal data.
• Right to erasure: to request deletion of your personal data, subject to applicable legal retention obligations.
• Right to restriction: to request that r788 restricts processing of your personal data in certain circumstances.
• Right to object: to object to processing of your personal data for direct marketing purposes at any time.
• Right to data portability: to request a copy of personal data you have provided to r788 in a structured, machine-readable format.

To exercise any of the above rights, please contact r788 support. Requests will be acknowledged within five business days and fulfilled within 30 days of acknowledgement, or within such extended period as permitted by applicable law where the request is complex or numerous.

9Children's Privacy

r788 strictly prohibits access by persons under 18 years of age. r788 does not knowingly collect personal data from minors. If r788 becomes aware that personal data has been collected from a person under 18, that data will be deleted and the associated account closed immediately. Parents or guardians who believe their child has registered an account on r788 should contact our support team immediately.

10Changes to this Privacy Policy

r788 reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered players by email or by a prominent notice on the r788 platform prior to the change taking effect. Continued use of r788 following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of how r788 protects your personal data.

For questions or concerns about this Privacy Policy or r788's data handling practices, please contact the r788 data team at [email protected] (plain text — not a clickable link).